Frequently Asked Questions
Answers for local businesses and agencies running campaigns on Digital Pilots. Don’t see your question? Reach out and we’ll get you an answer.
What is Digital Pilots? +
Digital Pilots is a self-serve advertising platform built for local businesses — plan, launch, and track campaigns across Streaming TV, Audio, Display, YouTube, Social, Search, and Digital Out-of-Home from one dashboard.
Do I need technical skills to use Digital Pilots? +
No. Digital Pilots is built for business owners, not marketers. Most campaigns can be set up in a few guided steps, and our team is available if you get stuck.
How do I get started? +
Book a quick call or start your campaign directly from the dashboard. We’ll help you choose a budget, audience, and channel mix that fits your goals.
Can I choose who sees my ads? +
Yes — target by location down to the neighborhood or ZIP code, plus interests, household details, device type, and more.
What kind of businesses is Digital Pilots for? +
Any local business that wants to reach nearby customers — from single storefronts to multi-location operations. See our Industries page for examples.
How much does it cost to run a campaign? +
Campaign costs vary by channel mix, market, and flight length. We’ll build a custom quote based on your goals and audience — reach out and our team will walk you through options that fit your budget.
Do I need a big budget to advertise on TV? +
No — campaigns can start small and scale as you see results. There’s no need for a traditional TV ad budget to get started.
What if I don’t have a video ad? +
No problem — there are plenty of ways to get creative without hiring a production team. AI tools like Canva’s video generator, CapCut, and InVideo AI can turn a script and a few photos into a polished spot in minutes, and free editors like CapCut, DaVinci Resolve, and iMovie cover everything from trimming to captions at no cost. If you’d rather hand it off, we can also connect you with a trusted video partner to produce something more polished.
Can I edit my campaign after it launches? +
Yes — you can adjust targeting, budget, or creative at any time from your dashboard.
How long does it take to launch a campaign? +
Within 24 hours once your creative and targeting are approved.
Can I track how my campaign is performing? +
Yes — your dashboard shows real-time impressions, views, clicks, and results across every channel you’re running.
Do I need to sign a long-term contract? +
No — Digital Pilots runs pay-as-you-go, with no long-term commitment required.
Can I run seasonal or short-term campaigns? +
Yes — spin up a short campaign around a sale, launch, or seasonal push, then pause or extend it as needed.
Can I get help if I’m stuck? +
Yes — reach out any time and our team can help with setup, creative, or troubleshooting.
What is Digital Pilots for agencies? +
Digital Pilots gives agencies a platform to plan, launch, and report on client campaigns across Streaming TV/CTV, Display, Audio, Social, Search, and Digital Out-of-Home — without building your own advertising infrastructure. See our Agencies page for details.
What channels do you support? +
Streaming TV/CTV, Display, Audio, YouTube, Social, Search, and Digital Out-of-Home — all reported in one place. See our full Channels page for what’s available on each.
Can you handle programmatic advertising for us? +
Yes — our team can manage trafficking, optimization, and reporting, or you can run campaigns yourself with our team on standby for strategy and troubleshooting.
Do you offer consulting or strategy support? +
Yes — our team can help with channel strategy, targeting, and campaign structure for your clients, whether you’re full-service or self-serve.
How much does it cost? +
Our pricing is flat-rate with no hidden tech fees, and scales with your channel mix and campaign length. Contact us for a custom quote tailored to your goals and budget.
Do you offer creative services? +
Yes — if a client doesn’t have ad-ready creative, our team can help put something together so it doesn’t hold up launch.
What is DOOH advertising, and do you support it? +
Digital Out-of-Home puts client ads on digital screens in real-world, high-traffic spots. Yes — it’s one of the channels available through Digital Pilots.
Can you manage multiple clients and channels at once? +
Yes — manage campaigns across multiple clients and channels from one account, with reporting organized by client.
What industries do you specialize in? +
We work across a wide range of local industries. See our Industries page for the full list.
What’s the minimum spend for a campaign? +
No minimum budget — just a $10 minimum daily spend — we’ll help you find a starting budget that fits your client’s goals.
Do you offer support during campaigns? +
Yes — our team is available for strategy and troubleshooting throughout the life of a campaign, whether you’re self-serve or full-service.
Are there any hidden fees? +
No — pricing is flat-rate and transparent, with no hidden tech fees or complicated rev-share structures to explain to clients.
What is retargeting, and can Digital Pilots help with it? +
Retargeting shows ads to people who’ve already visited a client’s site or shown interest, keeping the brand top of mind. Digital Pilots supports retargeting as part of Display and Social campaigns.
How do I get started as an agency partner? +
Reach out for a quick discovery call — we’ll learn about your clients and current tools, then recommend the right setup for your agency.
Still Have Questions?
We’re Happy To Walk You Through It
Reach out and we’ll help you figure out the right channels, budget, and setup for your business or your clients.